The process
Automation audit
We map how enquiries, follow-up, reporting and admin actually flow through the business today, and where the hours go.
End-to-end
AI automation.
Systems that work while you sleep.
AI automation Perth
Lead capture, follow-up, reporting and customer service, automated with tools you already pay for. As an AI automation agency in Perth we design the workflow, build it, and hand you something your team can run without a developer on call.
Partners
What clients say.
I have dealt with several digital marketing agencies over the years and have found CLIK Digital to be the most genuine team. They care about the outcomes and I can comfortably recommend CLIK Digital to anyone.
Jims GroupThanks to the team at CLIK Digital, the Gravity Discovery Centre and Observatory website is looking great now. We are excited to have such a fantastic new look. I highly recommend the team at CLIK for their expert web design and development skills.
Gravity Discovery CentreGreat work from team CLIK on the new website for Combined Tyres. It has conveyed a much sharper message and clearly showcased our current capabilities. Pleasure to work with the team at CLIK.
Combined TyresCLIK have helped us more than triple our revenue by consistently delivering qualified, high value leads through a strategy that is tailored to our business. Every marketing channel works together, which has allowed us to continue growing with confidence.
Barker WhittleWorking with the team at CLIK Digital has been an excellent experience from start to finish. They took the time to understand our business, our customers and the technical nature of our products before redesigning our website. The new site better reflects the scale of our operations.
Roundel CivilThe CLIK Digital team are very experienced at what they do and because they are local, are able to provide a personalised service.
AussieI would highly recommend CLIK Digital. The team there are extremely knowledgeable when it comes to digital marketing and their campaigns turn around fast, measurable results.
AdageWhat'sincluded.
AI automation is only useful when it removes real work and wins real customers. No moonshots, no tools your team will abandon in a month. This is what CLIK builds for Perth businesses, inside the systems you already use.
Lead handling that never sleeps
The fastest responder wins a surprising share of enquiries. Automation makes you the fastest responder at 2pm and 2am alike.
- Instant, useful replies. Every enquiry acknowledged in minutes with answers, next steps or a booking link, written in your voice.
- Qualification built in. The routine questions asked and answered before a human picks up the conversation.
- Routing and alerts. Hot enquiries flagged and pushed to the right person's phone.
For the customer-facing side of this, see AI chat assistants and AI lead generation.
Follow-up and workflow automation
Most businesses do not have a lead problem, they have a follow-up problem. We automate the chase so nothing goes cold in a busy week.
- Nurture sequences. Email and SMS follow-up timed to how your buyers decide, personal enough that people reply to it.
- Internal workflows. Quotes, reviews, reminders and handovers that trigger themselves, built on your CRM.
- Review and referral engines. Happy customers asked at the right moment, automatically.
AI search visibility
Customers increasingly ask ChatGPT and Google's AI who to call, and those systems recommend businesses with clear, structured, consistent information. Being visible there is becoming its own discipline.
Our AI search optimisation service measures how AI assistants currently describe and recommend your business, then builds the content, structured data and entity signals that improve it. It compounds with SEO, since both reward the same foundations.
Reporting automation and predictive analytics
Hours of monthly copy-paste can disappear, and the numbers get sharper at the same time.
- Automated reporting. Marketing, sales and operations numbers assembled into one view on schedule, through our predictive analytics work.
- Forecasting. Patterns in your own data turned into early warnings: demand, seasonality, churn risk.
- Agent development. For processes beyond the standard playbook, we build custom AI agents around your rules.
Governance, guardrails and handover
AI that speaks to your customers needs rules. Every build ships with them.
- Approved knowledge only. Assistants answer from your content and policies, with escalation to a human the moment it matters.
- Testing before launch. Edge cases, tone and failure behaviour checked against real scenarios.
- Documentation and ownership. You own the accounts, the data and the system, and your team is trained on all of it.
Who builds it
This work sits where marketing, software and operations meet, which is exactly where CLIK has worked for years. The specialists who build your automation are the same people who build our websites and run our campaigns, in-house in Perth, with no account-management layer and nothing offshore.
We automate the way we market: practically, measured against hours saved and enquiries won. Some clients have been with us for over a decade, and several have grown from startups into national companies with their systems maturing alongside. 96% of our clients stay three years or more.
Our work does the talking.
All projects
Health Practice AdvisoryAdvisory-led practice sales, built to convert.Website, brand
Mayne AcademyCustom booking software that fills every class.Web app, website
Barker WhittleHelping triple revenue with qualified, high-value leads.Google Ads, SEO, website
SITECH WAA platform as precise as the technology it sells.Website, brand, campaigns
The Local Drinks CoFrom one-off orders to subscription ecommerce.Shopify, brand
CycleBarOne brand, a national franchise growth engine.Website, Meta Ads
Combined TyresA sharper message for WA's tyre specialists.Website, video
Gravity Discovery CentreA new orbit for WA's home of science.Website
Everything underAI automation.
Seven specialist lanes, one team. Pick the one you need, or let us map the whole route.
AI search optimisationShow up in AI Overviews and ChatGPT answers.AI lead generationCapture, qualify and route enquiries automatically.AI automation and workflowsRepetitive admin, gone.AI chat assistantsAnswer customers around the clock.AI predictive analyticsSee what is coming before it lands.AI content and governanceContent at scale, on brand and checked.AI agent developmentAgents that work inside your CRM, inbox and website.
How an automation projectruns.
Six stages, clear pricing, no surprises. You will know who is doing the work and what happens next at every step.
The process
Prioritise
Each opportunity is scored on time saved, revenue impact and effort to build. High-frequency, rule-based work goes first.
The process
Design the workflow
Triggers, logic, handoffs and the human checkpoints are drawn up and agreed before anything is built.
The process
Build and integrate
Connected to the tools you already pay for: CRM, email, ads, website and calendar. No platform swap required.
The process
Test and train
Run in parallel with the manual process until it is proven, then your team is shown how to operate it.
The process
Monitor and improve
Error alerts, monthly checks and refinement as the business changes. Something breaks, we know before you do.
Goodquestions.
How do you decide which workflows to automate first?
CLIK begins with an automation readiness audit that maps your current processes, estimates time investment, and scores each opportunity by potential ROI and implementation complexity. High-frequency, rule-based processes consuming significant team time typically deliver the fastest and most measurable return.
Will automation make our team's roles redundant?
No. Effective automation removes low-value, repetitive tasks that consume your team's time, freeing them to focus on relationship-building, creative problem-solving, and strategic work that requires human intelligence. CLIK clients consistently report that automation improves team morale, not just efficiency metrics.
What happens when an automated workflow breaks?
Every system CLIK builds includes error monitoring, alert protocols, and fallback logic. We provide clients with ongoing managed support so that if a workflow fails, it is identified and remediated quickly, without disrupting business operations or requiring your team to diagnose the issue.
Can you automate workflows that span multiple software platforms?
Yes. Cross-platform integration is one of CLIK's core competencies. We connect tools across marketing, sales, finance, operations, and communication stacks into unified automated workflows using API connections, middleware platforms like Make and Zapier, and custom development where required.
Proven strategy. Considered design. Over a decade of results.
96%Client retention over three years
100%In-house, no offshore production
10+Years building for Perth business
Tell us whatyou're chasing.
A few details is all it takes. You will get real numbers on cost and timing from a specialist, within one business day.